How the Store will shift focus from Sales to Service Delivery
Post-lockdown, changed behaviors and new needs will shift the focus of retail stores from volume-based sales to personal added-value services Source: Life & Hacks by PSFK
Post-lockdown, changed behaviors and new needs will shift the focus of retail stores from volume-based sales to personal added-value services Source: Life & Hacks by PSFK
Located in Helsinki, the world’s largest package locker not only serves click-and-collect customers; while boasting fitting rooms, a lounge and more consumer-facing services, it also provides digital natives the chance…
Providing one-to-one expert consults with medical interpreters, MARU strives to be Japan’s go-to resource for choosing the right beauty and wellness services Source: Life & Hacks by PSFK
Retailers and brands in the Home & Garden category hold a great opportunity to help consumers create oases in their personal spaces, ranging across a mix of themes including health…
Industry innovators are getting creative when it comes to reaching audiences with new products and services—here is the latest inspiration that PSFK has been tracking in virtual debuts across categories …
In this Op-Ed Q&A, retail strategist Melissa Gonzalez provides answers to key questions about the ways retail tech will evolve across categories in response to the current crisis Source: Life…
Connected stores and seamless checkout capabilities have been buzzworthy points of innovation within the retail and technology sectors for years now. Spurred by leaders in AI-powered grab & go technology,…
Attendees and speakers of PSFK’s World Retail Innovation Week expect a “great reset” in attitudes, morals and behavior, both on a personal and corporate level Source: Life & Hacks by…
Retail and consumer product goods sectors are being disrupted at an ever-accelerating rate. As direct-to-consumer brands further shift consumer expectations around speed-to-market and delivery, established brands looking to replicate similar…
While some fans will still sit back and watch—either from the sofa or the bleachers—they are doing so while simultaneously using their phones to connect to their friends and the…